FREQUENTLY ASKED QUESTIONS

ABOUT H2GO TECHNOLOGY

Nano Technology is a term that refers to the size of the pores within the membrane in the filter, measured in Nanometres. The filter its-self is in the form of a porous membrane through which water can pass but not particles.

We have over 3000 sites around the world. The majority of which are around the equatorial belt where rain or ground water is prolific but always contaminated with microbial hazards.

We would recommend simply taking the filter and rinsing it with any available water source such as river or pond. IMPORTANT NOTE: Be sure to keep the mouth piece clean and dry and out of the water. Only the filter needs to be rinsed.

The 1000ltr rating on the H2GO Bottle refers to the amount of water that can pass through the filter before it needs to be changed.

Our H2GO Carry Can is a robust and high output portable water purification system producing safe and clean water from any given water source. The AntiBac Steri Can is a patented safe way to collect and store clean water, replacing traditional collection vessels. It is utilised in combination with the R1 system to collect drinking water and through the use of our silver anode linings, it ensures the clean water remains safe for consumption.

Simply rinse all parts of the filter in the water source that you are using.

IMPORTANT NOTE: Remember to keep all mouth or tap pieces away from the unclean water as there is no need to clean these parts in regular use however you may sterilise them after utilising it. This can be done with hot water and soap or locally available baby bottle sterilising tablets.

The H2GO technology is a microbial and viral removal filter, it removes all PARTICULATES in the water. Chemicals such as mercury are held in solution at an atomic level within the water. If chemical contamination is suspected, there is little alternative than to find a different source of water rain, river, pond or even a puddle can be used with the H2GO technology.

We offer an electronic control sensor that is used to control an electronic pump, please contact us directly for information and engineering support.

On average 12ltrs per minute depending upon the level within the tank.

Thank you for your support of and interest in solving the global water poverty and sanitation crisis. H2GO empowers families with access to safe water and sanitation through our Nanotechnology. Learn more about our solutions here.

If your community is in a country where we work, we encourage you to reach out to our partners directly for opportunities. If your community does not fall within our areas of impact, please contact us at [email protected] regarding your request.

H2GO Global is primarily a water technology company that provides solutions for the global humanitarian crisis of water poverty and lack of sanitation. Our products are efficient and effective to be utilised in times of emergency. We have previously worked with governments and relevant parties to provide disaster relief aid to affected communities.

Reach out to us should you have similar situations and are seeking for sustainable solutions.


DONATE TO H2GO GLOBAL

Thank you for kind interest! You can donate to our cause via our non-profit pillar (H2OPE) here. Please visit the page to better understand our donation options.

We have multiple ongoing projects worldwide thus there are various giving options. Reach out to us here to find out how you can contribute in our journey of eradicating water poverty.

Giving the gift of clean drinking water is always a good idea regardless of any occasion. To do so, make an online donation here and at the bottom of the form select the box that says, “I would like this donation to be made in honor of someone.” You can write a custom message that will be sent to your recipient.

Of course you may, thank you for your interest. Please visit our partner with us page to learn more and fill up the form so we can reach out to you.

Currently, we have the H2GO products that can be purchased and thereafter donated to a community of your choice. We believe in collaborating with as many people to further reach out to as many people in need, thus visit our partnership page here to share your thoughts with us.

We welcome donations from around the world. If a donation is made from an international bank account, there may be additional fees incurred with that transaction.

An official receipt will be emailed to your registered email address upon completing the donation procedure. However, should you require an additional one, kindly send a request to [email protected] and we will provide you one.


WAYS TO GET INVOLVED WITH H2GO GLOBAL

Yes we do! We are continuously looking for ways to work in partnership with others so that our work will have as much impact as possible. We work with national and local governments, non-governmental organizations (NGOs), networks, research and academic institutions and community-based organizations, among others. We work with them to increase our effectiveness in solution implementation, advocacy and activism.

Kindly scroll down to the footer and sign up for our newsletter and email updates to keep up to date with our work that you can be a part of.

There are many ways to get involved with us, from project collaborations to raising awareness on the global water poverty crisis. Share with us your areas of expertise via [email protected] and we will get in touch with you.

You can raise money to change lives with safe water! Thank you for considering using your passion, talent, and connections to do so. To set up a fundraiser, get in touch with us at [email protected] and let’s work together.

Here are some fundraising ideas:

Donate a special day like your birthday by urging for donations instead of gifts.

Plan a run or walk, raising awareness of women and children in the developing world who walk each day to collect water.

Take an athletic approach to turn your sweat into safe water. Ask friends and family to support you as you gear up for your run, bike, swim or other athletic event.

Plan a food or bake sale or lemonade or hot cocoa stand.

Fundraise to purchase H2GO products, for it to be donated to a community in need.

Thank you for your interest in volunteering. Fill up our Volunteer form and we will keep you updated on upcoming projects. If you are looking for additional ways to provide support, we encourage you to visit our Partner with Us page.

We welcome interns to join our team however it may depend on the area of expertise. Send in your resume and share with your interests with us at [email protected] or fill up the form here.

At the moment H2GO is not hiring however we’re always looking to expand the team. Share your resume with us at [email protected] and we’ll get in touch with you. We’d love for you to join us and influence change in marginalised communities worldwide.


MEDIA REQUESTS AND SPEAKER ENGAGEMENTS

If you are looking to interview one of our team member, please email your request to [email protected] For media requests, do get in touch with us through the email listed. Please do list your request as specific as possible so we can best serve you.

If you are looking at a H2GO Global employee to speak at an event, please email your request to [email protected] Please do list your request as specific as possible so we can best serve you.

We are honoured that you would like to engage with us. Kindly write in your request to [email protected] and we will get back to you soonest possible. Additionally, we do provide helpful resources on our website that may assist you with your work – water crisis, solutions, impact.

You are welcome to use any of our photos or videos on the condition that you credit the material used to H2GO Global. Please do feel free to read more of our work on the website or social media platforms.

Kindly email us at [email protected] to receive a copy of our updated brochure and company profile. As we believe in minimising costs, we do not print and send out materials unless required however please do reach out to us and we will look into your request.